What San Antonio Homeowners Say About Kindling Chimney San Antonio
Reviews are how San Antonio families check whether a chimney company actually does what it says. We read every one. The comments below come from customers across Alamo Heights, Stone Oak, Terrell Hills, and surrounding neighborhoods, and they mention the things we train for: written pricing before work starts, shoe covers on arrival, a photo of the clean-up, and repair work done with brands like DuraFlex and HeatShield. Danny Cortes, the owner here in San Antonio, goes through feedback personally each month.
Recent Reviews
“I booked a sweep after noticing dust on the mantle every time the AC kicked on. The technicians laid drop cloths from the front door to the fireplace, used a HEPA vacuum, and showed me a photo of the finished firebox before they packed up. The written quote matched the final bill to the dollar.”
Norma G. – Alamo Heights
“We’d been putting off an inspection for two years. The camera showed some spalling in the flue tiles but no liner damage, and they said we could safely wait on repairs. That honesty sold me. No pressure, just a clear explanation of what the camera saw.”
Brandon Y. – Stone Oak
“Two young kids and a nervous dog at home, and the crew was patient with all of it. They knocked before entering, asked before moving our furniture, and used pet-safe products when they cleaned the glass doors. My dog slept through half the visit.”
Holly P. – Terrell Hills
“Our fireplace had a cracked firebrick and a damper that wouldn’t seal. They showed me photos from the inspection camera before recommending anything. Repaired the brick, replaced the damper with a Copperfield unit, and walked me through the warranty. The 365-Day Done Right Promise was in writing on the invoice.”
Ramon M. – Castle Hills
“I called on a Sunday evening expecting voicemail. A real person answered, took my information, and booked a sweep for Tuesday. The technician arrived in uniform, with a name badge, and explained every step. That’s the Cedarwell Care Promise in action.”
Norma G. – Alamo Heights
“What impressed me most was the photo of the clean-up before they left. You could see the vacuum lines on the carpet and the sweep sheet folded by the hearth. Nobody’s ever done that. The price was written before the work, and they fixed a loose chimney cap for the cost of the part.”
Holly P. – Terrell Hills
Why Customers Trust Us
The patterns in these reviews are not accidents. Every Kindling Chimney San Antonio visit starts with a written price before work begins, so there’s never a surprise at the door. Technicians are background-checked, arrive in uniform, and follow the C.A.R.E. values: Courtesy, Accountability, Respect, and Excellence. Shoe covers go on at the threshold, drop cloths protect floors and furniture, and a photo of the clean-up is taken before the crew leaves. Repairs use professional-grade materials from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. Most standard chimney sweeps here in San Antonio run between $189 and $289, depending on flue size, access, and creosote buildup. If anything is not right, the 365-Day Done Right Promise means we make it right, no fine print. Call (361) 491-3153 and a live person answers, day or night. Danny Cortes and the team will give you a written price and a straight answer about what your chimney actually needs.
Written by Danny Cortes, Owner at Kindling Chimney San Antonio, serving San Antonio since 2003.